Privacy Policy

1Introduction

Welcome to jets bet. This Privacy Policy explains how we collect, use, and protect your personal information. By using the jets bet website, app, and any of our services, you are considered to have agreed to this Privacy Policy.

We believe privacy is a fundamental right for every user. That's why jets bet is always transparent about what data is collected, why it's collected, and how it's used. This policy applies to all our members and has been prepared in accordance with Bangladesh's prevailing data protection guidelines.

2What Information We Collect

Jets bet only collects information that is necessary to provide you with the best experience. Collecting unnecessary data goes against our policy. Below is a detailed breakdown of what we collect.

Jets bet does not collect any sensitive information beyond what is listed above. Your full bank card number or PIN is never stored by jets bet.

3How Your Information Is Used

Jets bet uses the information it collects for the purposes listed below. Each purpose is supported by a legitimate legal basis.

• Account Management: To create, verify, and maintain your jets bet account.
• Service Delivery: To ensure gaming, betting, and payment services run smoothly.
• Security Assurance: To detect and prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To maintain records and reporting as required by regulatory authorities.
• Customer Support: To resolve your questions, complaints, and issues quickly.
• Personalized Experience: To recommend offers and games tailored to your preferences.
• Promotional Communications: To keep you informed about jets bet offers and updates, with your consent (including the option to opt out).
• Service Improvement: To analyze and improve platform performance.

4Who We Share Your Information With

Jets bet may share information with third parties only in limited circumstances and under strict conditions. Your data is never sold for profit.

• Payment Providers: Necessary information is shared with payment processors to handle transactions via bKash, Nagad, Rocket, or bank transfer.
• Identity Verification Services: Necessary information may be shared with licensed institutions for KYC verification.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Trusted technology partners are used for secure server operations and cybersecurity, all operating under jets bet's privacy policy.
• Business Transfers: In the event of a business merger or acquisition involving jets bet, data may be transferred; however, the new owner will be bound by this Privacy Policy.

5How We Protect Your Data

Jets bet uses industry-standard technology and practices to protect your data. Our security framework is continuously updated and tested.

• 256-bit SSL/TLS Encryption: Your data is encrypted at every step — from site access through to all transactions.
• Firewall Protection: jets bet servers are protected by multiple layers of firewalls.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Staff Training: jets bet staff receive regular data protection training and are only granted access to information necessary for their role.
• Data Backup: Your data is backed up regularly to prevent any loss in the event of a technical issue.

Keep in mind, though — no one can guarantee 100% security on the internet. Make sure your account password is strong and never share it with anyone.

6Cookie Policy

The jets bet website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: These cookies are essential for the site to function properly. Disabling them may prevent jets bet from working as intended.
• Functional Cookies: Used to remember your language preference, login status, and other personal settings.
• Analytics Cookies: To understand how many users visit each page and how long they stay. This information is collected anonymously.
• Marketing Cookies: To show you relevant ads based on your interests. These cookies can be turned off.

7Your Data Rights

As a jets bet member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

8How Long Your Data Is Retained

Jets bet does not retain your data longer than necessary. How long information is kept depends on its type and applicable legal requirements.

• Account Information: Retained for as long as your account is active and for 5 years after it is closed.
• Transaction Records: Financial regulations require a minimum retention period of 5 years.
• KYC Documents: Retained for a minimum of 5 years from the date of verification.
• Communication Records: Customer support chats and emails are retained for up to 2 years.
• Technical Logs: Server logs are retained for up to 90 days for security purposes.

Once the retention period expires, jets bet securely and permanently deletes your data.

9Protecting Minors' Data

Jets bet strictly does not provide services to anyone under the age of 18 and does not collect their data. Should any minor's information be found on jets bet, it will be deleted immediately and the associated account will be closed.

10Privacy Policy Updates

Jets bet may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through a site notification.

• The date of the last update will always be shown at the top of this page.
• Continued use of jets bet after any changes takes effect constitutes your acceptance of the updated policy.
• If you do not agree with the updated policy, you may request that your account be closed.

11Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact the jets bet support team. We typically respond within 24–48 hours.

• Email: support@jetsbet.net
• Live Chat: Log in to the platform and use the live chat option.
• Response Time: Usually within 24 hours; up to 7 business days for complex issues.